:root {
  --bg: #f3f6f4; --panel: #ffffff; --fg: #17201b; --muted: #66726b; --line: #e3e8e5; --soft: #eef5f0;
  --accent: #1f8a55; --accent-fg: #ffffff; --neg: #c0362c; --pos: #1f8a55; --pos-bg: #e3f4ea; --neg-bg: #fbe7e5;
  --c1: #1f8a55; --c2: #7a4fd0; --c3: #e07b1f; --c4: #d6336c; --c5: #2f74c0;
  --head: #e8f5ed; --sel: rgba(31, 138, 85, 0.10); --radius: 14px; --gap: 18px;
  --shadow: 0 1px 2px rgba(16, 24, 20, 0.05), 0 2px 8px rgba(16, 24, 20, 0.04);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}
@media (prefers-color-scheme: dark) {
  :root { --bg: #101412; --panel: #181e1b; --fg: #e8eeea; --muted: #9aa69f; --line: #2a332e; --soft: #1d2a23;
    --accent: #4fc488; --accent-fg: #0b110e; --neg: #ff8a80; --pos: #6fd6a0; --pos-bg: #173326; --neg-bg: #3a1d1b;
    --c1: #4fc488; --c2: #a98bf0; --c3: #f0a050; --c4: #f06b9b; --c5: #6aa8ec;
    --head: #1a2c22; --sel: rgba(79, 196, 136, 0.14); --shadow: none; }
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--fg); font-size: 15px; line-height: 1.45; font-variant-numeric: tabular-nums; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--accent); }
.m0 { margin: 0; } .mt12 { margin-top: 12px; } .block { display: block; } .hidden { display: none !important; }
.note { color: var(--muted); font-size: 13px; margin: 6px 0 0; }
.neg { color: var(--neg); }

/* layout */
.shell { display: grid; grid-template-columns: 250px minmax(0, 1fr); min-height: 100vh; }
.side { background: var(--panel); border-right: 1px solid var(--line); padding: 18px 14px; display: flex; flex-direction: column; gap: 2px; position: sticky; top: 0; height: 100vh; overflow-y: auto; }
.brand { display: flex; gap: 10px; align-items: center; padding: 0 8px 16px; border-bottom: 1px solid var(--line); margin-bottom: 10px; }
.logo { width: 36px; height: 36px; border-radius: 10px; background: var(--accent); color: var(--accent-fg); display: grid; place-items: center; font-size: 12px; font-weight: 700; }
.navgrp { font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--muted); padding: 16px 10px 6px; }
.side a { display: flex; align-items: center; gap: 12px; padding: 10px 12px; border-radius: 10px; color: var(--fg); text-decoration: none; }
.side a:hover { background: var(--soft); }
.side a[aria-current="page"] { background: var(--soft); color: var(--accent); font-weight: 600; }
.ico { width: 18px; text-align: center; color: var(--muted); }
.side a[aria-current="page"] .ico { color: var(--accent); }
.count { margin-left: auto; background: var(--neg-bg); color: var(--neg); border-radius: 999px; font-size: 12px; padding: 0 8px; }
.side-foot { margin-top: auto; padding: 14px 10px 0; border-top: 1px solid var(--line); display: flex; flex-direction: column; align-items: flex-start; gap: 6px; font-size: 13px; color: var(--muted); }
.main { padding: 22px 28px 40px; display: flex; flex-direction: column; gap: var(--gap); min-width: 0; }
.head { display: flex; flex-wrap: wrap; gap: 14px; align-items: flex-end; justify-content: space-between; }
.head h1 { font-size: 24px; margin: 0; }
.filters { display: flex; flex-wrap: wrap; gap: 10px; }
.filters label { display: flex; flex-direction: column; gap: 3px; font-size: 12px; color: var(--muted); min-width: 140px; }
.page { display: flex; flex-direction: column; gap: var(--gap); }

/* KPI cards */
.kpis { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 270px), 1fr)); gap: var(--gap); }
.kpi { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 18px 20px; display: flex; flex-direction: column; gap: 10px; min-width: 0; }
.kpi-top { display: flex; justify-content: space-between; align-items: flex-start; gap: 8px; }
.kpi-lab { display: flex; align-items: center; gap: 8px; font-size: 12px; letter-spacing: 0.08em; text-transform: uppercase; font-weight: 600; }
.dot { width: 8px; height: 8px; border-radius: 50%; flex: none; }
.badge { font-size: 13px; font-weight: 600; border-radius: 8px; padding: 2px 8px; background: var(--pos-bg); color: var(--pos); white-space: nowrap; }
.badge.bad { background: var(--neg-bg); color: var(--neg); }
.kpi-mid { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.kpi-val { font-size: 28px; font-weight: 700; letter-spacing: -0.01em; white-space: nowrap; }
.spark { width: 130px; height: 52px; flex: none; }
.spark text { fill: var(--muted); font-size: 10px; }
.kpi-foot { border-top: 1px solid var(--line); padding-top: 10px; display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--muted); }
.kpi-foot div { display: flex; justify-content: space-between; gap: 8px; }
.kpi-foot strong { color: var(--fg); }
.k1 .dot { background: var(--c1); } .k1 .ln { stroke: var(--c1); } .k1 .ar { fill: var(--c1); } .k1 .pt { fill: var(--c1); }
.k2 .dot { background: var(--c2); } .k2 .ln { stroke: var(--c2); } .k2 .ar { fill: var(--c2); } .k2 .pt { fill: var(--c2); }
.k3 .dot { background: var(--c3); } .k3 .ln { stroke: var(--c3); } .k3 .ar { fill: var(--c3); } .k3 .pt { fill: var(--c3); }
.k4 .dot { background: var(--c4); } .k4 .ln { stroke: var(--c4); } .k4 .ar { fill: var(--c4); } .k4 .pt { fill: var(--c4); }
.k5 .dot { background: var(--c5); } .k5 .ln { stroke: var(--c5); } .k5 .ar { fill: var(--c5); } .k5 .pt { fill: var(--c5); }
.ln { fill: none; stroke-width: 2; stroke-linejoin: round; stroke-linecap: round; }
.ar { opacity: 0.12; }
.pt0 { fill: var(--muted); }
.zero { stroke: var(--line); stroke-dasharray: 3 3; }

/* panels and tables */
.panel { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 18px 20px; min-width: 0; }
.panel h2 { font-size: 16px; margin: 0 0 10px; }
.panel-head { display: flex; flex-wrap: wrap; gap: 8px; align-items: baseline; justify-content: space-between; margin-bottom: 10px; }
.panel-head h2 { margin: 0; }
.banner { background: var(--soft); border: 1px solid var(--line); border-radius: 10px; padding: 10px 14px; font-size: 13px; color: var(--muted); }
.scroll { overflow-x: auto; }
table { border-collapse: collapse; width: 100%; font-size: 14px; }
th, td { padding: 8px 12px; border-bottom: 1px solid var(--line); text-align: right; white-space: nowrap; }
th:first-child, td:first-child { text-align: left; position: sticky; left: 0; background: var(--panel); }
thead th { color: var(--muted); font-weight: 600; font-size: 12px; letter-spacing: 0.06em; text-transform: uppercase; }
table.grid thead th { background: var(--head); color: var(--accent); }
table.grid thead th:first-child { background: var(--head); }
tr.key td { font-weight: 700; }
tr.sub td:first-child { padding-left: 28px; color: var(--muted); }
tr.cat td { font-weight: 700; background: var(--bg); color: var(--muted); font-size: 12px; letter-spacing: 0.08em; text-transform: uppercase; }
tr.cat td:first-child { background: var(--bg); }
td.sel, th.sel { background: var(--sel); }
table.grid thead th.sel { background: var(--accent); color: var(--accent-fg); }
td.pct { color: var(--muted); }

/* forms and comments */
.btn { border: 1px solid var(--line); background: var(--panel); border-radius: 8px; padding: 7px 14px; cursor: pointer; }
.btn.primary { background: var(--accent); color: var(--accent-fg); border-color: var(--accent); }
.btn.link { border: none; background: none; color: var(--accent); padding: 0; text-decoration: underline; }
button:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible, a:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.grid2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 420px), 1fr)); gap: var(--gap); }
form.stack { display: flex; flex-direction: column; gap: 10px; }
form.stack label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--muted); }
input, select, textarea { background: var(--bg); border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; width: 100%; }
input.auto { width: auto; }
textarea { min-height: 90px; resize: vertical; }
.row { display: flex; gap: 10px; flex-wrap: wrap; } .row > * { flex: 1 1 140px; }
.fb { border-top: 1px solid var(--line); padding: 10px 0; }
.fb:first-child { border-top: none; }
.fb .meta { color: var(--muted); font-size: 12px; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.fb .body { white-space: pre-wrap; margin: 4px 0; }
.fb .reply { border-left: 3px solid var(--accent); padding-left: 8px; color: var(--muted); white-space: pre-wrap; }
.pill { font-size: 11px; border-radius: 999px; padding: 1px 8px; border: 1px solid var(--line); }
.pill.open { color: var(--neg); border-color: var(--neg); } .pill.resolved { color: var(--pos); border-color: var(--pos); }
.msg { font-size: 13px; min-height: 0; } .msg:empty { display: none; } .msg.err { color: var(--neg); } .msg.ok { color: var(--pos); }
dialog { border: 1px solid var(--line); border-radius: var(--radius); background: var(--panel); color: var(--fg); width: min(92vw, 420px); }
dialog::backdrop { background: rgba(0, 0, 0, 0.4); }
.secret { font-family: ui-monospace, Menlo, monospace; background: var(--bg); padding: 6px 8px; border-radius: 6px; user-select: all; word-break: break-all; }
.stackd { display: flex; flex-direction: column; gap: 10px; }

/* login */
.login { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.login .card { width: min(100%, 380px); background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 22px; box-shadow: var(--shadow); }
.title { font-size: 20px; margin: 0 0 4px; } .intro { margin: 0 0 14px; }

/* phone */
@media (max-width: 860px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: static; height: auto; flex-direction: row; flex-wrap: nowrap; overflow-x: auto; padding: 8px 12px; gap: 4px; border-right: none; border-bottom: 1px solid var(--line); }
  .brand, .navgrp { display: none; }
  .side a { white-space: nowrap; padding: 8px 10px; }
  .side-foot { margin: 0 0 0 auto; border-top: none; padding: 0 0 0 8px; flex-direction: row; align-items: center; white-space: nowrap; }
  .side-foot #who { display: none; }
  .main { padding: 16px; }
  .filters { width: 100%; } .filters label { flex: 1 1 120px; min-width: 0; }
  .kpi-val { font-size: 24px; } .spark { width: 110px; }
}